Refunds & Returns

Returns

All goods for return are subject to the Terms and Conditions. Goods must not be returned for any reason whatsoever unless it has been approved by our faults department.

*For all Returns please simply fill out the enquiry form on the Contact Us page with all the required details including the Invoice number, the item you wish to return, your reason for dissatisfaction.

You will then be sent a Return Authorisation Form to attach to the item to be sent back to Wholesale Ink and Toner.

*Incorrectly ordered good will be accepted for return to Wholesale Ink and Toner, unopened within 7 Days of delivery for credit.

*Ordered goods will not be accepted for return, if you change your mind.

*If any Wholesale Ink and Toner cartridges are found to be defective we will, at our discretion, repair or replace any faulty printer cartridge.

*All genuine cartridges, fusers, and maintenance kits carry a full manufacturer's warranty. This warranty is dependent on the cartridge being returned to our supplier and cannot be replaced or credited until the supplier contacts us with the findings.

*Your satisfaction is 100% guaranteed. If for any reason you are not satisfied with your purchase, you may return it or replace it within 7 days of the purchase date for a full refund. However, products that are opened and are not factory sealed cannot be returned. Shipping charges are non-refundable. Refunds will be made only to the credit card originally charged.

Note: There may be a restocking fee for orders that have been shipped.

Warranty

Wholesale Ink and Toner warrants their cartridges to be free of defects in both material and workmanship.

Wholesale Ink and Toner cartridges are produced under stringent quality control standards, assuring performance that equals or exceed that of the original equipments manufacturer.

Wholesale Ink and Toner will, at its discretion, replace and laser printer cartridge found to be defective.

Wholesale Ink and Toner also warrants that, subject to conditions stated below and under normal use, our printer cartridges will not cause damage, abnormal wear or deterioration to any compatible laser printers. If a defect in an WHOLESALE INK AND TONER laser printer cartridge cause a printer to fail, wholesale ink and toner will repair and service the printer at no charge. This warranty is dependant upon the customer calling Wholesale Ink and Toner first and logging the fault. Please note that Wholesale ink and Toner will not reimburse any service or repair carried out by a third party or any cartridge purchased from a third party.

Wholesale Ink and Toners liability hereunder shall be limited to replacement as provided above. These warranties are exclusive, and in lieu of all other warranties, express or implied, including warranties of merchantability and fitness for a particular purpose.

For further information contact Wholesale Ink and Toner on 1300 805 760

All products are guaranteed to be free of manufacturing defects and will perform satisfactorily. All claims must be made through Our faults department and must be made within 60 days of the invoice date.

*For all Warranty Claims please simply fill out the enquiry form on the Contact Us page with all the required details including the Invoice number, the item you wish to return, your reason for dissatisfaction.

You will then be sent a Return Authorisation Form to attach to the item to be sent back to Wholesale Ink and Toner.